Terms Of Use

Rosa Azul Kids | Shop Online
These terms of use ("Terms") govern your access and use, as an individual, within Brazil, of applications, websites, content, goods, and services (the "Services") provided by ROSA AZUL KIDS, a limited liability company based in Brazil, located at Rodovia BR-470, Km 140, number 5400, Galpão 11 – 89162-710, Valada Itoupava, Rio do Sul – SC, registered under the National Register of Legal Entities (CNPJ/MF) under number 32.006.112/0001-46, or any of its affiliates.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES OF THE WEBSITE.

By accessing and using the Services, you agree to these terms and conditions, which establish the contractual relationship between you, as the user, and ROSA AZUL KIDS. If you do not agree with these Terms, you may not access or use the Services. Additional terms may apply to certain Services, such as conditions for a specific event, activity, or promotion, and these additional terms will be disclosed in relation to the respective Services. Additional terms are complementary and considered an integral part of these Terms for the purposes of the respective Services. Additional terms will prevail over these Terms in the event of a conflict with respect to such Services.

ROSA AZUL KIDS may change the Terms related to the Services at any time by posting the updated version of the Terms in this location, so that if you continue to access or use the Services after this posting, you will consent to the modified Terms.

1. GLOSSARY

1.1 User. Individual website browser.
1.2 Website. Location where information is collected and made available through virtual pages on the Internet, accessed via a computer or other communication means.
1.3 Information Provider. One who provides data/information to ROSA AZUL KIDS.

2. FUNCTIONALITY AND ACCESS TO THE SITE

2.1 Functionality:

- Access to the E-commerce;

- Access to customer feedback;

- Access to payment methods;

- Access to institutional documents;

- Access to security seals;

- Access to contact methods.

2.1.1 After registration, you will have access to:

- Access to the E-commerce;

- Access to customer feedback;

- Access to payment methods;

- Access to institutional documents;

- Access to security seals;

- Access to contact methods;

- Access to orders;

- Access to order billing;

- Access to delivery tracking.

2.2. Age Requirement: Access to the ROSA AZUL KIDS website is open to everyone, but some features may require actions to be performed by individuals over 18 (eighteen) years of age, in accordance with applicable legislation.

2.2.1 In cases where the user is not yet of legal age, legal representatives must supervise and represent children and adolescents under 16 (sixteen) years of age and assist adolescents over 16 (sixteen) but under 18 (eighteen) years of age, as applicable.

2.2.2 ROSA AZUL KIDS may refuse, disapprove, cancel, or limit any requests if you do not provide correct information. This provision also applies during the use of the site. Additionally, if fraudulent use is detected or attempts to violate these Terms or any applicable legislation, the same actions will be taken.

3. RESPONSIBILITIES

3.1. The website and its functionalities are presented to you as available at the time, and they may undergo continuous improvements and updates. ROSA AZUL KIDS commits to:

I. Preserving its functionality, ensuring links are not blocked, and using a layout that facilitates usability and navigation, always displaying features in a clear, complete, accurate, and sufficient manner so that you can perceive the operations carried out; protecting, through the available state-of-the-art techniques, the data collected through the available functionalities.

3.2. ROSA AZUL KIDS makes efforts to maintain continuous and permanent availability of the website. However, temporary unavailability may occur, which may be due to necessary maintenance or force majeure situations, with failures in communication systems and Internet access, or events caused by third parties that are outside the scope of the user’s supervision and responsibility.

3.2.1. If this occurs, ROSA AZUL KIDS will do everything in its power to restore access to the site as quickly as possible, within the technical limitations of its services and third-party services, which are necessary for being online.

3.3. ROSA AZUL KIDS has the right to change these Terms and other established rules and criteria, services provided, additional registration fields, and the inclusion of data, intermediary companies, and any other items it deems necessary.

4. CUSTOMER COMMITMENTS

4.1 Integrity of the site. You, as the user, commit not to access the programming areas of the website, its database, source codes, or any other data sets available in these environments in a manner that would allow reverse engineering, decompiling, copying, modifying, reproducing, renting, sublicensing, publishing, disclosing, transmitting, borrowing, distributing, or otherwise inappropriately disposing of the functionalities and information of the site.

4.2 Validity of information. It is your responsibility to provide correct, valid, and updated information.

4.3 Access account. You must keep your access account information confidential and use it individually and non-transferably, ensuring that you do not share, disclose, or provide your password or any authentication mechanism to anyone. In case of suspected account violation, you should proceed with changing and updating it as soon as possible.

5. INTELLECTUAL PROPERTY

5.1. Trademark. The ROSA AZUL KIDS brand is a registered property and cannot be reproduced without the express authorization of the company.

5.2. Content. Unless otherwise stated in the Terms, all content, campaigns, images, videos, photographs, product descriptions, and brands available on the website in any language or form are owned by ROSA AZUL KIDS or licensed. Using the site does not transfer any property or license.

5.3 Claims of Copyright Violation. Claims of copyright infringement must be sent to the representative indicated by ROSA AZUL KIDS at the contact address: contato@rosaazulkids.com.br.

6. PRIVACY AND DATA PROTECTION

6.1. Personal Data. ROSA AZUL KIDS has its own document, the Privacy Policy, which regulates the treatment of data collected on the website and is an integral and inseparable part of these Terms.

6.1.1. ROSA AZUL KIDS will monitor, by appropriate means, its own compliance with the respective personal data protection obligations.

7. DISCLAIMER AND LIMITATIONS OF LIABILITY

7.1. You must provide the necessary means to navigate the website, including owning equipment that is considered suitable for access and hiring a telecommunications service provider to provide Internet connection.

7.2. Without prejudice to other conditions of these Terms, ROSA AZUL KIDS is not responsible:

i. For problems arising from bugs, glitches, or malfunctioning of devices or equipment resulting directly or indirectly from regular use of the site;
ii. For any direct or indirect damage caused by third-party events, such as hacker attacks, system failures, server or Internet connection failures, including by software actions that may, in any way, damage physical or logical assets or your connection due to access, use, and navigation on the site.
iii. For navigation on third-party links provided on the website, it is the user’s duty to read the Terms of Use and Privacy Policy of the accessed link, and ROSA AZUL KIDS is not responsible for the verification, control, approval, or guarantee of the information or data provided on such third-party links. Therefore, it is the user's responsibility to verify the reliability of the information and data displayed before making any decisions or taking actions.
iv. For actions taken by the user, directly or indirectly, based on the site, information, data, reports, opinions, suggestions, etc.

7.3. Any maintenance procedures that result in the unavailability of the site for long periods will be informed through official communication channels such as emails and official social media profiles. Therefore, you acknowledge that you cannot claim compensation or damages if the site remains offline, regardless of the reason.

8. OTHER PROVISIONS

8.1. Promotions and contests. ROSA AZUL KIDS may, at its sole discretion, hold lotteries, contests, sweepstakes, or promotions of any kind through the website. These promotions will be governed by their own rules.

8.2. Updates to the Terms. These Terms are subject to continuous improvement and enhancement. Thus, ROSA AZUL KIDS reserves the right to modify them at any time, making changes or updates as deemed necessary for its purpose or convenience, including for legal compliance with applicable laws or regulations.

8.2.1. If substantial updates are made to these Terms, ROSA AZUL KIDS will notify you using the available tools on the site or through the contact means provided in your registration, i.e., through reasonable means. If you do not accept the modified Terms, you may stop using the website, provided there is no outstanding obligation between the Parties, and such obligations should be renegotiated and/or concluded according to the previously agreed terms.

8.3. Waiver and renunciation. Tolerating the eventual non-compliance with any of the conditions of these Terms will not constitute a waiver or novation nor prevent ROSA AZUL KIDS from requiring these conditions at any time.

8.4. Invalidity. If any provision of these Terms is deemed inapplicable or ineffective, the remaining provisions will continue to apply normally.

8.5. Assignment. The user may not assign or transfer these Terms, in whole or in part, without prior written approval from ROSA AZUL KIDS. There is no joint venture, partnership, employment, or representative relationship between you, ROSA AZUL KIDS, or any Independent Partners as a result of the contract between you and ROSA AZUL KIDS or the use of the Services.

8.6. Communication. You acknowledge that all communication made by email (to the email address provided in your registration) is valid, effective, and sufficient for disclosing any matters related to the website.

8.7. Date and time. All records and data storage performed on the site environment will be carried out and cataloged based on the official Brasília time.

8.8. Applicable law and jurisdiction. These Terms will be governed and interpreted exclusively according to the laws of Brazil. Any claim, dispute, or controversy arising from or related to this contract, including regarding its validity, interpretation, or enforceability, will be resolved exclusively by the courts of your domicile.

8.9. Help. The footer of the website contains links with information for your better navigation and experience with ROSA AZUL KIDS.

8.10. Customer Service Channels. You may use our Customer Service Channels available on the website whenever you need to contact us.

● Website: https://www.rosaazulkids.com.br/atendimento
● Phone: (47) 98813-7651

Our service operates in the order of message submission, so please wait — we will respond to you as soon as possible!

Important: This number is exclusive for WhatsApp service and does not accept calls.

9. GENERAL PROVISIONS

If any provision of these Terms is deemed illegal, invalid, or unenforceable in whole or in part by any legislation, that provision or part thereof will be considered non-existent for the purposes of these Terms, but the legality, validity, and enforceability of the remaining provisions contained in these Terms will not be affected. In this case, the parties will replace the illegal, invalid, or unenforceable provision, or part thereof, with another that is legal, valid, and enforceable, and that, to the greatest extent possible, has a similar effect to the provision deemed illegal, invalid, or unenforceable in terms of content and purpose of these Terms. These Terms constitute the entire agreement and understanding between the parties on this subject and replace and prevail over all prior understandings and commitments regarding this subject. In these Terms, the words "including" and "includes" mean "including, without limitation."

Upon the presentation of the terms and conditions of the privacy policy, the user must agree to the provisions for effective use of the service offered, with usage without express written consent considered as tacit agreement.

Rio do Sul, Santa Catarina.